Your Privacy Matters to Us
Sawtooth Law Offices, PLLC is committed to protecting the privacy of every person who visits our website or contacts our firm. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.
This policy applies to Sawtooth Law Offices, PLLC and covers our offices in Boise, Twin Falls, and Challis, Idaho. Please read it carefully. By using our website or communicating with us through digital channels, you acknowledge the practices described herein.
Information We Collect
Sawtooth Law Offices, PLLC collects information in two primary ways: information you voluntarily provide to us, and information collected automatically when you use our website. We only collect what is reasonably necessary to provide our legal services and to maintain our website effectively..
Contact Details
Name, phone number, email address, and mailing address when you submit a contact form or call our offices.
Inquiry Content
The substance of messages you send us through our website's contact or intake forms, including any legal matter you describe.
Technical Data
IP address, browser type, operating system, referring pages, and pages visited, collected automatically via server logs and analytics tools.
Cookies & Usage
Cookies and similar tracking technologies that help us understand how visitors interact with our website and improve user experience.
Phone Communications
Information shared when you call any of our three Idaho offices — Boise, Twin Falls, or Challis — including your stated legal needs.
Documents You Provide
Any files, forms, or documents you voluntarily send us in connection with a potential or existing legal representation matter.
How We Use Your Information
Information collected by Sawtooth Law Offices, PLLC is used solely for legitimate purposes related to the operation of our law firm and our website. We do not sell, rent, or trade your personal information to third parties for marketing purposes..
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Responding to inquiries: To contact you in response to questions or intake requests you submit through our website or by phone to any of our Idaho office locations.
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Evaluating potential representation: To assess whether a prospective attorney–client relationship is appropriate given the nature of your legal matter and any conflict-of-interest considerations.
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Providing legal services: To communicate with existing clients, manage case files, and fulfill our obligations under any engagement agreement.
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Website improvement: To analyze aggregate usage patterns and improve the functionality, design, and content of our website across all device types.
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Legal and compliance obligations: To comply with applicable Idaho state law, professional responsibility rules governing Idaho attorneys, and any lawful legal process.
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Security and fraud prevention: To protect the integrity of our systems, detect unauthorized access, and safeguard client and prospective client information.
Attorney–Client Communications
Communications between you and the attorneys at Sawtooth Law Offices, PLLC may be protected by the attorney–client privilege and the duty of confidentiality. We take the protection of those communications seriously and maintain strict internal policies governing their handling.
However, submitting an inquiry through our website does not, by itself, create an attorney–client relationship. An attorney–client relationship is only formed when we have expressly agreed in writing to represent you.
Please do not send sensitive, confidential, or time-sensitive information through our website contact form until you have spoken with us and we have confirmed that we are able to represent you.
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Privilege Protection Actual client communications are treated as privileged and confidential consistent with Idaho Rules of Professional Conduct.
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Conflict Screening Information you share during an initial inquiry may be used to conduct conflict-of-interest checks before any representation begins.
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Secure Handling Client files and communications are stored using secure, access-controlled systems across our Boise, Twin Falls, and Challis office locations.
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No Unauthorized Disclosure We do not disclose client confidences except as permitted or required by the Idaho Rules of Professional Conduct or other applicable law.
Data Security
Sawtooth Law Offices, PLLC employs reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no system can guarantee absolute security, we take our data protection responsibilities seriously..
Our security measures span all three office locations — Boise, Twin Falls, and Challis — and apply equally to digital communications and physical records.
Encrypted Transmission
Our website uses TLS/SSL encryption to protect data in transit between your browser and our servers.
Access Controls
Access to personal information is restricted to firm personnel with a legitimate need, governed by role-based permissions.
Secure Storage
Digital records are maintained on protected, regularly backed-up systems. Physical records are stored in secure, access-controlled facilities.
Breach Response
In the event of a data breach affecting your personal information, we will notify you as required by applicable Idaho and federal law.
Your Rights
You have rights with respect to your personal information. While the specific rights available to you depend on applicable law, Sawtooth Law Offices, PLLC is committed to honoring reasonable requests in a timely manner.
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request deletion of your personal information, subject to our legal and professional obligations to retain certain records.
- Objection: You may object to certain uses of your information, such as marketing communications.
- Portability: In some circumstances, you may request that we transfer your data to another party in a common machine-readable format.
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond within a reasonable time consistent with applicable law.
Children's Privacy
Sawtooth Law Offices, PLLC does not knowingly collect personal information from children under the age of 13. Our website and legal services are intended for adults, and we do not target or market to minors.
If you believe that a child under 13 has provided us with personal information without parental consent, please contact us immediately. Upon confirmation, we will take prompt steps to delete that information from our records.
In matters where we provide legal representation that involves a minor as a subject — such as certain family law or guardianship matters — information related to that minor is handled with the utmost confidentiality consistent with our professional obligations.
Changes to This Policy
Sawtooth Law Offices, PLLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the policy on this page with a revised effective date..
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.
If we make changes that materially affect the way we handle information of existing clients, we will make reasonable efforts to notify affected clients directly in accordance with our professional obligations.
Frequently Asked Privacy Questions
We understand that privacy practices can raise questions. Below are answers to questions we commonly receive from prospective and existing clients about how Sawtooth Law Offices, PLLC handles personal information.
Does submitting a contact form create an attorney–client relationship?
No. Submitting a contact or inquiry form through our website does not create an attorney–client relationship with Sawtooth Law Offices, PLLC. An attorney–client relationship is only established when we have expressly agreed to represent you in writing.
Until that agreement exists, please avoid sharing highly sensitive or confidential information through our website forms.
Do you share my information with other law firms or marketers?
No. Sawtooth Law Offices, PLLC does not sell, rent, or share your personal information with third-party marketers, lead generation services, or other law firms. Your information is used solely for the purposes described in this Privacy Policy.
What happens to my information if I contact the wrong office location?
If you contact one of our offices — Boise, Twin Falls, or Challis — and your matter is more appropriately handled at a different location, staff may internally share your contact information to route your inquiry correctly. This is done solely to serve your needs and is governed by the same confidentiality standards that apply across all three offices.
How long do you retain my personal information?
We retain personal information only as long as necessary to fulfill the purpose for which it was collected, and consistent with our legal and professional obligations as attorneys licensed in the State of Idaho. Client files and communications may be retained for the period required by Idaho State Bar guidelines and applicable statutes of limitations.
Inquiries that do not result in a formal representation may be retained for a shorter period for conflict-screening purposes.
Is information I send through your website forms secure?
Our website uses SSL/TLS encryption to protect information transmitted between your browser and our servers. However, no internet transmission is completely secure. For matters requiring the highest level of confidentiality, we recommend contacting us directly by phone at any of our three office locations.
Can I opt out of receiving communications from Sawtooth Law?
Yes. If you are receiving non-essential communications from us — such as newsletter-style updates — you may opt out at any time by contacting us directly and requesting removal from our mailing list. Please note that if you are an active client, certain communications are necessary for us to fulfill our representation obligations and cannot be fully opted out of while the representation is ongoing.